F. A. Q.s

WHERE IS MY ORDER?

Each build is order specific. Once your order is placed and payment is finalized, your order is placed in queue to be be built.

All products are built to order, and the wait time is currently 7-14 business days. Custom Orders may take a bit longer. You will recieve shipping and tracking information once your order ships.

LOOPERS

Buffer - Add clarity and signal strength lost when adding cable length and tone sucking pedals. Buffer is place just before output jack after last channel of looper.

Tuner Out - An extra jack that send a constant signal to a Tuner or additional signal chain (unbuffered).

Tuner Mute - Footswitch that kills or mutes the signal and routes it to another destination such as a Tuner or additional signal chain.

Master Bypass - Footswitch that bypasses all engaged channels with one click.

Tap Tempo - Momentary footswitch for external control of time based pedals (with external tap tempo jack) such as Delay, Reverb, Tremolo, Phrase Looper, etc.  Comes with Polarity switch to choose between Normally Open & Normally Closed circuit. 

Trails - Trails allows your delay or reverb to fade out instead of stoping abruptly when disengaged the loop. Trails is usually only applied to the last channel of the looper, or the last 2 channels of the looper. I've developed a method that is does NOT diminish or degrade the quality or tone of you signal. The Switch allows you to switch between Trails and True Bypass on the Trails Channel. 

Passive Loop - Send and Return Jacks mid Looper that allows for a Volume Pedal (or whatever signal chain you'd like... buffers, tuner,) to be placed after Drives and before Modulations, Delays, Reverbs.

TRADES

Yes. Trades are welcome as partial or full payment towards an order. Simply send a message using the contact form or email, will@willsledgefx.com, and mention the items you're willing to trade and the item you're interested in acquiring. Items of interest include; guitars, amps, effect pedals, drums, cymbals, pedal boards, music related equipment. 

REFUNDS

Only Standard Build Items! You have 30 days from the delivery date to return the item. Once the item is received, you'll be issued a refund minus shipping cost.

Custom Orders are different. I will not be able to resell a custom item built to your specs.  If a custom build isn't working the way you intended, we can work on the sitiuation and get the item working for your needs.

BUFFER INFO

A buffer is a circuit that will replicate with no changes to the next guitar pedal in the line. A proper buffer pedal improves the high frequency response of your signal chain. You’ll want use a buffer if you have a long cable length between anything (guitar to pedalboard | pedalboard to amplifier | true bypass looper with added cables), if you have a guitar pedal with a low input impedance and if you have a lot of pedals connected in series and find your sound fidelity diminished.

POPPING INFO

Most of the time, the popping sound found when turning on any true bypass effect switch can be explained by what is called a D.C. input offset. What does that mean?
It's basically when your amplifier input which should be sitting at 0 volts has drifted to a different level. When your guitar is plugged in and playing normally, the input is given a ground reference and everything works great, but when you break the circuit, even for a fraction of a second like selecting pickups, or with true bypass switching, that voltage drifts back up to a different level. The pop sound is when the circuit is reconnected and the voltage comes back down to ground with a THUD!

So what can be done about it?
There are a few things, so here's a few to try. Measure to see if it is on the input of the amp. Plug a normal guitar lead into the input and see if you can measure any DC voltage between tip and ground. If it reads anything other than zero that could be a big part of your problem. You may need to look at the valves or the filter caps in the amp.

On pedals you can use a pull down resistor on the switch so the there is always a reference to ground which helps enormously but be careful of the value, you don't want to effect the tone of the pedal. Most people use a 1 meg resistor with good results. The resistor goes from the output of the switch to ground.
HOWEVER, if there is leaking DC on the input of the amp you may find it very difficult to solve this problem even with a pull down resistor on pedal. If this is the case make sure you get a qualified tech to look at the amp.